Why is power restored to everyone in my neighborhood except me?
Storm damage can affect main power lines, individual power lines or both. Your individual power line could be damaged or your home could be on a different main power line than your neighbor’s home. Your home may also need internal electrical repairs before you can receive service.
If power is on:
- Across the street: Your neighbor is on a different power line. FPL crews will make the needed repairs as they work their way down the wire towards you.
- Your side of the street: Then you may be on the same power line, and the following steps are recommended:
- First, reset all your circuit breakers. Be sure breakers are reset by actually switching each breaker OFF and then back to the ON position.
- If that is not the problem, check your building’s connection to FPL. Look at the meter, the box that holds it, and connected pipes and wires on the wall of your building. If the meter box, pipe or wires are bent or broken – repairs may be needed before FPL can restore power. If it looks damaged, contact a licensed electrician. Don’t touch damaged equipment. If the meter itself is damaged, FPL crews will replace it when they arrive in your area.
- If steps 1 and 2 don’t identify the problem, then the transformer serving your building needs to be repaired by FPL. Crews will make the needed repairs as they work.