Why is my power off again after it was restored?
Hurricane Irma is the most unique storm in our company’s history, and this will likely be one of the most challenging restorations that our country has ever seen. Our crews are still working tirelessly to get everyone’s power back on.
We know there are some cases where customers had their power restored and it is now off again. We know how frustrating this can be. Here are a few possible causes:
- Our approach is to first repair the main lines that deliver electricity to your area. Once those repairs are made, there are instances when other equipment, such as the lines that deliver electricity to your neighborhood, or transformers that make the electricity useable for your home, becomes damaged once electricity begins to flow.
- It is also possible that you may be experiencing a temporary interruption as we repair other parts of the system that are interconnected, and in close proximity to your area. We do our best to minimize these impacts by rerouting power, but unfortunately that is not always possible.
- Another possibility is that this storm has resulted in a large amount of fallen debris, which could still be impacting electrical equipment and power lines, especially as we work to clear the lines of the debris.
- We also have new outages that can happen as a result of several things such as regular day-to-day issues.