Keep your Family and Home Safe During Hurricane Season
At FPL, safety is the cornerstone of our commitment to customers and employees. FPL urges Floridians to be prepared and be aware of potential electrical hazards at all times, especially before, during and after severe weather. Below are electricity-related tips to keep you and your family safe during hurricane season.
Before a storm threatens
- Determine your backup power source or make arrangements to relocate if a storm warning is issued and someone in your home is dependent on electric-powered, life-sustaining medical equipment.
- Ensure all trees and vegetation near power lines are trimmed by specially trained line-clearing professionals to minimize their potential impact on you and your neighbors.
- Make sure debris is cleared prior to a hurricane warning announcement – trash pickup will be suspended during this time. Tree limbs and branches are the leading cause of outages and can become airborne during a storm.
- DO NOT attempt to trim any vegetation growing on or near any overhead power lines. Only specially trained line-clearing professionals should work around power lines. Check FPL.com/trees to locate a contractor qualified to trim vegetation around power lines.
Preparing for an approaching storm
- Turn off and unplug any unnecessary electrical equipment.
- Turn off all swimming pool pumps and filters, and wrap them in waterproof materials
- Set your refrigerator and freezer to their coldest settings ahead of time to keep food fresh longer in the event of a power outage.
- Look up and note the location of power lines before you begin working on a ladder. Be sure that ladders or scaffolds are far enough away so that you – and the ends of the tools you’re using – don’t come within 10 feet of power lines.
- Make sure to turn off and unplug your TV before lowering a TV antenna or satellite dish, and avoid power lines.
- Store your FPL bill – which includes your FPL account number – in a waterproof container, or save your account number as a note on your cellphone so we can serve you faster.
After the storm: When is it safe?
- Watch for downed power lines. Call 911 or FPL at 1-800-4OUTAGE to report fallen power lines that present a clear and imminent danger to you or others. DO NOT attempt to touch any power lines, and keep your family away from them. Always assume that every power line is energized.
- Stay away from standing water and debris, which could potentially conceal a live wire.
- DO NOT venture out in the dark because you might not see a downed power line that could be energized and dangerous.
- Turn off your circuit breakers, disconnect all electrical appliances that are still plugged in, and turn off all wall switches immediately. If your roof or windows leak, water in your walls and ceiling may come into contact with electrical wiring. Remember to never stand in water while operating switches or unplugging any electrical device.
For more storm and safety tips, visit us at FPL.com/storm.
Your safety is very important to us. If this is a medical emergency, please call 911 immediately or go to your nearest emergency room. For non-emergencies, you can reach us during regular business hours via Facebook private message, or follow and message us on Twitter and one of our representatives will assist you. To report an outage, please call 1-800-4-Outage. Thank you and please stay safe.