From time to time, you may see an FPL truck parked near your home late at night, possibly even when your power is working just fine. Don’t be alarmed. Our crews work around the clock to restore power, and they may need to work on equipment located near you to resolve an outage in your area—even when your power is on.
Many power disturbances are caused by weather, vegetation interfering with power lines or animals making contact with electrical equipment. While there’s no way to predict when such forces of nature will strike, we’re always ready to respond.
While most Florida residents are asleep at night, our crews are working to restore power safely and as quickly as possible, regardless of where power disturbances have occurred. In fact, FPL’s restoration speed is among the fastest in the nation. That means you get faster restoration after an outage than customers of nearly all other comparable utility companies in the country.
Authorized FPL employees or contractors always carry a photo identification badge. If you’re in doubt about someone in your neighborhood claiming to be with FPL, you can call us at the number shown on your bill to confirm that our crews have been dispatched to your area.
Our restoration specialists always try to notify the customer located closest to the work site, regardless of the time of day or night. You can be sure we’ll always work to complete the job safely and as quickly and quietly as possible.
Thanks for your support of our crew members who work around the clock to keep the lights on in your neighborhood. Also, if you want to know about a power outage near you, just visit www.FPL.com/powertracker to get the latest information.